Security

With bux, you can be confident that you - and only you - can access your money. That’s because bux provides multiple layers of protection. It does more than send money around the world. It sends it safely and securely.

Here's how it works:

For safe and secure money transfers download the bux app from App Store or Play Store today.


What is the money back guarantee?

The bux money guarantee is there to protect customers in the unlikely event that something goes wrong.

If you notice any problem with a payment, transfer or mobile top up then contact bux customer support immediately.

To get in touch go to the ‘Home’ screen of the app, simply swipe left or click on menu at the top of the screen. Then, click on ‘Support’ and the bux chat support screen will appear. Enter your details and click on ‘Initiate Chat’. bux’s friendly support staff will be there to log your issue. Once an issue is logged, it will be investigated, and once we know what went wrong we will fix the issue or credit your account. For more information please refer to our money back guarantee policy.